Help and contact
Find account, classroom, Vocab Pass and Android help, or contact Langsly support.
Contact support
Email [email protected]. Describe what happened, your device or browser, and the page or feature involved. Do not include passwords, verification links, or access tokens.
[email protected]Account access and verification
Use the verification or password-reset actions on the sign-in page. If a link is expired or already used, request a new one. Contact support if you still cannot access your account.
Interface language and learning language
The interface language, learning target, and course instruction language are separate choices. Changing the interface does not translate an existing course. Select from the released instruction languages for that course.
Teacher resources and emails
Choose the language you teach when requesting the starter pack. Existing lesson plans retain their original language. Confirm using the button on the linked page; unsubscribe using the link in a teacher email.
Vocab Pass connection and site controls
Connect your account with the device-code flow and explicitly approve it on Langsly. Check connection, sync and site controls in the extension. Sensitive pages and password forms are excluded; do not disable those protections.
Android language and account help
Android per-app language settings require Android 13 or later and only list languages included in the installed app. Keep the app version and Android version when reporting a sign-in, keyboard, audio or deep-link issue.
Delete an account
Follow the account-deletion instructions. Contact support for an account-deletion request if you cannot use the account controls.